Refund Policy

Our Promise to You

If you're not satisfied with your first route, email us within 7 days of the first payment.

No complicated forms. We may ask one or two questions so we can understand what went wrong, but the path should stay simple.

Email [email protected] and we will handle it.

How It Works

Getting a refund is as simple as sending us an email:

1. Email us at [email protected]
2. Tell us the account email and whether you want to cancel too
3. We will review and process eligible refunds quickly - typically within 1-2 business days
4. Refund appears in your account within 5-10 business days

Canceling Your Subscription

You can cancel anytime:

1. Log into your dashboard
2. Go to Billing, then Manage Subscription
3. Click "Cancel Subscription"

Your subscription continues until the end of your billing period, then stops. Unless we agree otherwise, you keep access through the period you already paid for.

One Important Request

If you're thinking about doing a credit card dispute or chargeback, please just email us first.

Here's why:

• We'll give you a refund faster than your bank will
• Chargebacks cost us $25+ in fees - even if we refund you
• It hurts our ability to process payments and serve other customers
• We'd much rather just make you happy directly

What We Stand Behind

We believe in treating people right. If you're not happy, we want to fix it - whether that's improving your experience, canceling cleanly, or refunding an eligible first payment.

If we are not delivering, let's make it right.

Questions?

Reach out anytime:

• Email: [email protected]
• Dashboard: Open Support from your dashboard if you can still sign in