This Privacy Policy explains how Campground Social ("we", "us", "our") collects, uses, and protects information when you visit our website and use our services.
1. Information We Collect
Personal Identification Information
We may collect personal identification information when you:
- Visit our site
- Register for an account
- Subscribe to our service
- Fill out a form
Information collected may include your email address, name, and Instagram username. You can always visit our site anonymously. We will collect personal information only if you voluntarily submit it to us.
Non-Personal Identification Information
We may collect non-personal information about you when you interact with our site, including:
- Browser name and version
- Computer type and operating system
- Internet connection details
- Pages visited and time spent
2. Web Browser Cookies
Our site may use cookies to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping and sometimes to track information.
You can choose to have your browser refuse cookies or alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
3. How We Use Collected Information
Campground Social collects and uses your personal information for the following purposes:
- To operate our service: Run audits, plan recommendations, paced post support, delivery receipts, billing, and support workflows
- To improve customer service: Respond to support requests and needs
- To personalize user experience: Understand how users use our site and services
- To improve our site: Use feedback to improve our offerings
- To process payments: Handle billing and subscriptions via Stripe
- To send periodic emails: Service updates, marketing, and promotional content
4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.
Payment transactions are processed through Stripe. We do not store credit card information on our servers.
5. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification with our business partners and trusted affiliates for the purposes outlined above.
We may use third-party service providers to help operate our business and site, or administer activities on our behalf. We may share your information with these third parties for those limited purposes, provided you have given us permission.
6. Electronic Newsletters
If you subscribe to our service or sign up for our newsletter, you automatically opt-in to receive company emails. These may include:
- Service updates and announcements
- Promotional offers and marketing
- Company news and product updates
- Tips and educational content
You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of any email.
7. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (has its own privacy policy)
- PostgreSQL: Database
- Analytics providers: To understand site usage
These third parties have their own privacy policies. We are not responsible for their practices.
8. Changes to This Privacy Policy
Campground Social may update this privacy policy at any time. When we do, we will post a notification on the main page of our site and update the "Last Updated" date at the top of this page.
We encourage you to check this page periodically for any changes. Your continued use of the site after we post changes constitutes your acknowledgment and acceptance of those changes.