FAQ

Plain answers before Campground starts working.

The short version: run the audit, choose support, complete setup, post normally, then read the receipt. The details are below.

Audit and support

How does Campground Social actually work? +
You run a free audit, get a recommended monthly support level, connect Instagram, and post normally. After setup is confirmed, your new posts are checked for paced support and delivery receipts.
Do I need to choose a plan before the audit? +
No. The audit comes first so the recommendation has context. Growth is the usual default for active brands, but smaller or larger accounts may need a different support level.
Is this a scheduler or analytics dashboard? +
No. Campground is an operational post-support service. The dashboard explains what is active, what was delivered, and what to do next.

Delivery and safety

Is this safe for my Instagram account? +
We prioritize account health with paced delivery, cooldowns, and human review. No service can guarantee ranking outcomes, but we avoid fake-looking spikes and make the work visible.
Why do you pace delivery? +
Dumping everything at once looks unnatural and makes the receipt harder to trust. Pacing gives each post steady support over a sensible window.
Do I need to hand over my Instagram password? +
Never. The audit reads public signals, and any connection happens from the dashboard. You stay in control of the account.

Billing and support

What is Boost balance? +
Boost balance is optional add-on balance for one-off post boosts or advanced audience campaigns. Your monthly plan should cover normal post support.
Can I pause or cancel? +
Yes. Once your account is active, you can pause or cancel from the dashboard. Billing pages use the same support language as public pricing.
Do you work with agencies or multiple handles? +
Yes. Agencies can manage multiple brands, review delivery receipts, and coordinate support from one dashboard.

Need a specific answer?

Send us the handle and the question. We will help you understand the recommendation without pushing you into the wrong plan.

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